Street's Hope/Voluntad Employment Opportunities

Part-Time Peer Support Professional for Street’s Hope/Voluntad


Peer Support Professionals are individuals with lived experience in their own recovery with mental health, substance use disorders, and/or trauma. Peer Support Professionals are part of a trauma-informed services team that engage with and support Voluntad program participants to thrive and reach self-determined goals. The Voluntad Peer Support Professionals engage, inspire, and facilitate meaningful conversations that assist program participants to explore, create, and meet their own goals with respect to trauma, recovery, mental health, and other issues that could impact their ability to maintain housing, access to benefits, employment and job training, and family stability. Voluntad Peer Support Professionals provide consultation to the Voluntad services team to promote and reinforce participants' goals and perspectives, and to ensure that each participant’s point of view and preferences are recognized, understood, respected, and integrated into services and self-identified programming.



  • High School Diploma or GED required 

  • Successful completion of Peer Support Training / Certified Peer Professional or Peer Employment Training within six (6) months of hire (For example Colorado Mental Wellness Peer Professional Training)

  • Participation in all required Street’s Hope/Voluntad trainings for human trafficking,  trauma informed care, and the Housing First and Voluntary Services Models, initially at employment and ongoing

  • Must be at least 21 years of age 

  • All opportunities at Street’s Hope/Voluntad are contingent on I-9 verification and criminal background check. If the position involves driving, a valid driver’s license, a motor vehicle clearance, and proof of auto insurance are required at the time of employment and must be maintained throughout employment

  • Bilingual and Bicultural preferred 

  • Prior work experience as a peer professional preferred

  • Draws upon own personal recovery and lived experience with participants as a peer, and to validate participant’s own lived experiences

  • Assists participants with voicing their strengths, interests, and goals throughout their services including: goal plans, safety and crisis plans and other methods of expressing individual preferences 

  • Utilizes a comprehensive resource guide and educates participants served about local community supports and resources

  • Supports participants served in developing strategies to reduce self-stigma

  • Actively participates in multidisciplinary team meetings 

  • Travels locally to provide outreach to participants served in the community



  • Knowledge of the mental health recovery process

  • Ability to utilize principles of harm reduction and trauma informed care with a wide variety of participant experience and trauma 

  • Knowledge of recovery focused, strengths based work in mental health/substance use recovery 

  • Willing to understand each participant’s unique circumstances, personal preferences, and goals and incorporate them into daily work as well as any needed crisis response to help the participant regain a sense of control 

  • Strong understanding of recovery and resilience, the value of partnerships with participants, the value of participants choices, and the balance between protection from harm and personal dignity 

  • Peer Support Professional should have an awareness of their needs as it relates to their own recovery, and be willing and ready to address this when vicarious trauma arises. If hired, development of a workplace WRAP (Wellness Recovery Action Plan) would be developed with your supervisor to best support you and Street’s Hope/Voluntad clients. 

  • Strong knowledge of relevant community resources and methods for accessing them

  • Knowledge of and ability to use public transportation  

  • Strong communication, writing, and typing/computer skills  


Hours and Salary:     

Hours vary. Initial hours will include multiple training hours. In general, between 8-10 hours per week, working with 1-3 program participants. $25.00 per hour. 

Contact Information: 

Caroline McKinnon



Part-Time Case Manager (Bilingual)



Street’s Hope/Voluntad provides survivor-informed, evidence based services to survivors of all forms of human trafficking (labor and sex.) We are client-centered and trauma-informed, and work with each client to create an individualized program plan to rebuild their lives after their trafficking experience while maximizing self-determination, self-worth, and dignity. We utilize a team-based services model to provide intensive case management, mental health services, and peer support services.


Scope of work:

Street’s Hope/Voluntad is seeking a part-time (20 hours per week with potential to grow into full-time)  Spanish-English (preferred) bilingual case manager to work in any or all of the following areas:

1. Crisis intervention and support. Support and intervention with case management (resource referral and advocacy,) and safety planning;

2. Intensive case management. Responsibilities are, but not limited to, creating individualized, realistic plans to build support and stability. Assist clients to access benefits, medical and mental health services.

3. Psychosocial/educational group facilitation. Includes groups such as accessing benefits, real world life skills. 

4. Work at off-site housing locations, along with peer specialists to support clients in maintaining safe and stable housing.  



  • Providing trauma informed, person-centered case management and advocacy based on individual client needs

  • Providing individualized intake, assessment, orientation, support, referral and advocacy services by assessing and evaluating each person’s distinct needs

  • Developing reasonable service plans with each client and managing participant expectations during the service period

  • Ensuring that clients are provided the tools they need to meet their identified needs and objectives

  • Assessing and monitoring client progress to ensure their needs or goals are being met and designated resources are being maximized; modifying plans weekly

  • Engaging in outreach to key partner organizations and vulnerable communities in order to increase identification of human trafficking and referral for services

  • Ensuring compliance with case file management and reporting requirements

  • Other activities as needed and assigned by supervisor

  • On-call and/or backup on-call for emergency/urgent phone calls

  • Provide transportation with personal vehicle to clients as needed



  • Masters in Social Work conferred or in progress, or 4 year degree with social work or equivalent field emphasis is strongly preferred, with the skills and knowledge typically acquired through 2-3 years of work experience. Experience should include significant responsibilities in social services, humanitarian relief, public service or other not-for-profit work.

  • Strong intercultural communication skills, demonstrated ability to work effectively with people from diverse backgrounds and across language barriers. 

  • Experience in trauma-informed services preferred

  • Experience in small group facilitation and/or co-facilitation utilizing a skills based curriculum preferred

  • Comfortable in high stress environment, adaptable, flexible and patient

  • Strong organizational and time management skills

  • Proven ability to contribute both individually and as a team member

  • Self starter with excellent problem solving skills combined with ability to manage multiple responsibilities, prioritize duties and manage time effectively

  • Bilingual ability in Spanish is desired

  • Confidence in basic computer skills including word processing, email and data entry; willingness to learn new software

  • Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the Metro Denver area. 


Please send all resumes and cover letters to:  

Caroline McKinnon, Executive Director, at